Customer Support

Together with you all the way

ICHR Support provides proactive, customer-centric support, ensuring that customers receive the maximum return on their ICHR investment. With ICHR Support, you can

• Get rapid resolution to any production issues
• Benefit from the multi-tenant SaaS delivery model where any issue resolution for any customer can also benefit you
• Leverage the ICHR Community to connect and collaborate with the ICHR ecosystem – including employees, partners, and other customers
• Maximize your investment in ICHR

Support

Support analysts are specialists in the capabilities and functions that make up the ICHR cloud services and outsourcing – whether it is Payroll, Leave, Expenses, Workforce Admin, Talents, and more. And, they also know the tools you’ll use to configure and maintain your ICHR system such as integrations, business processes, security, and reporting.